Shipping Policy

At Medicube, we strive to process your orders promptly and ensure timely delivery across the United States and beyond. Please read the following details carefully to understand how we handle order processing, shipping options, and potential delays.

Order Processing Time

Once your payment is confirmed, Medicube processes most orders within 1–3 business days. During holidays, major sales events, seasonal peaks, or high demand periods, processing might take longer.

Shipping Options and Delivery Estimates

Medicube offers multiple shipping methods with estimated delivery windows as follows:

Standard Shipping: 5–14 business days
Express Shipping: 2–7 business days
International Shipping: 7–21 business days

These timeframes are estimates only and do not guarantee delivery by a specific date.

Shipping Costs

Shipping fees for your order are calculated based on your chosen method and destination and are clearly displayed at checkout before you complete your purchase.

Order Tracking

After we dispatch your order, you will generally receive tracking information to follow your shipment’s progress. Please note, there might be a short delay before carriers scan the package and update tracking details.

Providing Accurate Delivery Information

It is crucial to review and provide complete, accurate shipping details when placing your order. Incorrect or incomplete addresses may lead to:

Delivery delays
Returned shipments
Additional shipping fees

International Shipping Considerations

For international orders, please be aware:

Shipments are subject to customs clearance, import duties, taxes, brokerage fees, or other charges imposed by the destination country.
Such fees are typically the recipient’s responsibility.